Resolved

Azure UAR Sync Issue Causing Null Account Column for All Personnel

The issue has been resolved.

Degraded

Azure Connection Personnel MFA Status

Drata customers utilizing our Azure connection are experiencing issues with personnel MFA setting status reflecting as expected. The team is actively working on a fix.

Degraded

Email Delivery Disruption

Drata experienced a disruption to email delivery between May 21 12:20pm and 4:03pm PDT. All emails sent following this disruption will be delivered as expected. Emails sent during this disruption may or may not have been successfully delivered. We would suggest resending.

Maintenance

Drata US tenants database planned maintenance

On Saturday, May 18th from 2:00 PM - 4:00 PM PT a portion of US Drata tenants will be included in a scheduled maintenance window.

During this time, you may experience brief disruptions in service, as processes may need to reconnect. We assure you that we will strive to minimize any inconvenience.

We appreciate your understanding and support as we continue to improve our services. If you have any concerns or questions, please do not hesitate to contact us.

Resolved

Monitoring Page Not Showing Tests

We've identified an issue impacting some customers in which they are not able to see tests on the Monitoring page. We are actively implementing the fix.

Maintenance

Drata EU tenants database planned maintenance

On Tuesday, May 14h from 10:00 AM - 12:00 PM GMT a portion of EU Drata tenants will be included in a scheduled maintenance window.
During this time, you may experience brief disruptions in service, as processes may need to reconnect. We assure you that we will strive to minimize any inconvenience.
We appreciate your understanding and support as we continue to improve our services. If you have any concerns or questions, please do not hesitate to contact us.

Degraded

Intermittent issues with Web application

We've identified an issue impacting customers using some SSO providers causing logins to the Drata application to fail. We are actively working on a fix.

Degraded

Evidence Library hangs when evidence is past the renewal date

We have identified an issue in which the Evidence Library drawers hang when evidence is past the renewal date. We are actively working on a fix.

Degraded

Test Exclusion Issues

Our team is currently investigating an issue in which pre-set test exclusions have been reverted. We will provide updates as they become available.

Degraded

Issues downloading evidence packages

Some auditors are experiencing issues when downloading evidence packages. Our team is investigating and will provide updates as they become available.

Degraded

Device compliance issues for Intune-managed devices

Customers utilizing Intune for device compliance may be experiencing issues with the accuracy of those checks. We are actively working with Microsoft to resolve these discrepancies. We will post an update as soon as it becomes available

Degraded

A small subset of customers recently provisioned with PCI DSS v3.2.1 or PCI DSS v4.0 are missing select requirements and DCF controls

Our team is currently investigating an issue in which some customers who were recently provisioned with PCI DSS v3.2.1 or PCI DSS v4.0 are missing select requirements and DCF controls. We will provide updates as they become available.

Degraded

Events not displayed in event tracking

We have identified an issue in which certain events are not appearing in Event Tracking. We are actively working on a fix.

Degraded

Email delivery delays

Some customers are expecting delays in email delivery. We have detected the root cause and expect delivery completion within the next hour.

Degraded

Some customers are experiencing errors while accessing Monitoring page.

Our team is currently investigating an issue in which some customers are experiencing errors while accessing the Monitoring page. We will provide updates as they become available.