Drata Inc.
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Previous incidents

November 2023
November 04, 2023
Degraded

Trust Center control monitoring SLA feature is not operating as expected

Trust Center control monitoring SLA feature is not operating as expected. We are actively investigating and will provide updates as they become available.

Resolved · 6 Nov at 10:07am PST
November 02, 2023
Degraded

Trust Center service issues

Some customers are experiencing errors loading their Trust Center page. Our team is actively investigating, and we will provide updates as soon as they are available.

Resolved · 4 Nov at 12:52am PDT
November 01, 2023
Degraded

Drata Agent Sync Issue

Some users are experiencing errors upon syncing of the Drata agent. Our team is actively investigating and will provide updates as soon as they are available.

Resolved · 1 Nov at 07:08am PDT
October 2023
October 30, 2023
Downtime

Drata Web Application is Down

Due to a failure of our service provider (Cloudflare), the Drata web application is currently unavailable. We are tracking updates to Cloudflare's reported outage and are actively engaging with the vendor. Their public status of this incident is available here: https://www.cloudflarestatus.com/incidents/l6x2h1zp69bc

Resolved · 30 Oct at 01:31pm PDT
October 19, 2023
Degraded

Policy test errors

Some customers are experiencing errors for the "Has Security Policies" test unexpectedly. Our team is actively investigating, and we will provide updates as soon as they are available.

Resolved · 19 Oct at 03:26pm PDT
October 18, 2023
Degraded

Policy test errors

Some customers are experiencing errors for the “Security Policies are Reviewed” test unexpectedly. Our Team is actively investigating, and we will provide updates as soon as they are available.

Resolved · 18 Oct at 10:27pm PDT
September 2023
September 18, 2023
Degraded

Increased Latency Due to AWS Outage

Some customers may be experiencing increased latency due to a partial AWS outage. We are monitoring the situation and will provide updates as necessary.

Link to AWS Status Page: https://health.aws.amazon.com/health/status

Resolved · 18 Sep at 11:00pm PDT
September 07, 2023
Degraded

Increased amount of errors

We are investigating increased amount of API errors related to Vendors management functionality.

Resolved · 7 Sep at 10:39am PDT