Degraded

Trust Center public pages are failing to load for EU customers without CNAMEs.

EU customers are experiencing errors loading their Trust Center public pages without a CNAME. We are actively working on a fix.

Degraded

Some customers may experience incorrect control status

We've identified an issue impacting some customers in which some controls have the incorrect status.
Engineering teams have been engaged and are actively investigating the issue.

Degraded

AuditHub Evidence Issue

Our team is currently investigating an issue in which auditors are not receiving expected evidence link upon download. We will provide updates as available.

Degraded

Elevated number of errors on drata.com

We are seeing an elevated number of errors on drata.com related to degraded performance of our upstream provider. The impact is isolated to selected regions. We are monitoring closely.

Maintenance

Drata US tenants database planned maintenance

On Tuesday, December 19th from 4:00pm-7:00pm PT part of US Drata tenants will be included in a scheduled maintenance window.

During this time, you may experience brief disruptions in service, as processes may need to reconnect. We assure you that we will strive to minimize any inconvenience.

We appreciate your understanding and support as we continue to improve our services. If you have any concerns or questions, please do not hesitate to contact us.

Degraded

Logins Failing for Multiple IdPs

We have identified an issue with logins from multiple providers. The engineering team is investigating.

Degraded

Trust Center service issues

Some EU customers are experiencing errors loading their Trust Center page. Our team is actively investigating, and we will provide updates as soon as they are available.

Maintenance

Drata US tenants database planned maintenance

On Saturday, December 9th from 2:00pm-3:30pm PT US Drata tenants will be included in a scheduled maintenance window.

During this time, you may experience brief disruptions in service, as processes may need to reconnect. We assure you that we will strive to minimize any inconvenience.

We appreciate your understanding and support as we continue to improve our services. If you have any concerns or questions, please do not hesitate to contact us.

Degraded

Some Trust Center email downloads might be failing

Some customers might experience Trust Center email downloads failing. We are currently investigating this issue.

Degraded

Increased error rates in Trust Center

Some customers may have experienced error rates in the Trust Center. Engineers have identified the issue and a fix is being deployed. We will provide an update once live and verified.